Corsèga, 329, 7º 2ª 08037 Barcelona     +34 934 154 044
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ofertas de empleo


BARCELONA

director of services delivery europe and south america

A multinational services company, with its offices based in Barcelona, is searching for a: DIRECTOR OF SERVICES DELIVERY EUROPE AND SOUTH AMERICA

RESPONSABILITIES:

  • Managing the functional testing teams the Spanish subsidiary and its international branches, including all outsourced resources from other labs and third-party international partners, performing testing or other tasks on behalf of the Spanish subsidiary.
  • Developing testing methodologies and standards for achieving optimal combination of testing quality, velocity, and gross margins.
  • To be responsible for the quality of the work performed by the testing team and ensure that client metrics are met or exceeded in terms of quality, schedules, and costs.
  • Developing training programs and technical on-boarding protocols for the testing team members in coordination with other internal departments.
  • Ensuring timely and accurate implementation of KPIs and reporting requirements in coordination with the management of the area.
  • Ensuring that the costs are managed to workload, skill sets and experience to ensure that the business gross margin requirements are met.
  • Ensuring adherence to the company’s Quality Management System.
  • Ensuring timeliness and accuracy of completion of required Testing Methodologies in relation to checklists.
  • Ensuring staff reviews and developing personal training and career growth plans for team members.
  • Active collaboration with the company’s operational management on company-wide objectives.
  • Responsible for meeting performance KPIs applicable for position.

REQUIREMENTS:

  • A University-level degree within a Scientific-Technical area.
  • Experience of around 10 years in managing technical projects and teams within an international and multicultural corporate IT environment, with over 3 years of experience in managing operations and with a business-oriented mindset.
  • Proven experience in managing QA teams with a knowledge of the complete software life cycle.
  • A fluent level of English.

Foto consultor AdeasHR

Griselda Asiain

Recruitment Coordinator
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Barcelona
Còrsega, 329, 7º 2ª
08037 Barcelona
+34 934 154 044
Madrid
Av. América - Martínez Villergas 49,
Edificio V, 1ª planta - 28027 Madrid
+34 910 477 699

nuestras oficinas


Madrid
Av. América - Martínez Villergas 49,
Edificio V, 1ª planta - 28027 Madrid
+34 910 477 699
Barcelona
Còrsega, 329, 7º 2ª
08037 Barcelona
+34 934 154 044